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Shopping Guide
- How to join
- Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.
- How to order
- Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number. - Payment
- We accept the following forms of payment:
- Credit Card
- Visa
- MasterCard
- American Express
- Discover
- PayPal - Shipping
-
- Shipping Method : Parcel Service
- Shipping Area : A Region.
- Shipping Rate : Conditional Free : $18 will be charged for shipping, if your order amount is less than $200.
- Delivery Time : 2 - 5 days
- Worldwide Express Delivery
+Service: DHL
+Cost : $18 Flat rate (Free shipping for orders over $200)
+Delivery time : 2-4days
- Returns&Exchanges
- Worldwide Express Delivery in just 2-4days with DHL
+Service: DHL
+Cost: $18 (usd) Flat rate ( Free shipping for orders over $200)
+Delivery time : 2-4days
Once your order is placed, you will recieve a tracking number to the email you registere the order with.
If there is a sudden long delay, we will contact you via email.
Customs Policy
Payment of any duty and import tax is the full responsibility of the international customer.
You will be responsible for paying the taxes and duties upon delivery of the order.
Pls refer to our shipping and return pages for more details. - Refunds
- It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule. - Other
- Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.
Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”
Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.